FREQUENTLY ASKED QUESTIONS

FAQ DROPDOWN EXAMPLE

ORDERS

CAN I MODIFY MY ORDER AFTER PLACING IT?

Please contact us as soon as possible if you need to make changes to your order. We'll do our best to accommodate your request before your order ships.

SHIPPING

HOW LONG DOES SHIPPING TAKE?

We typically process orders within 1–2 business days. Shipping times vary by location, but most orders arrive within 5–7 business days after processing.

WHICH COURIER DO YOU USE?

We ship nationwide via J&T Express. You'll receive a tracking number once your order has been shipped so you can monitor its delivery status. Please note: Cash on Delivery (COD) is not available at the moment.

DO YOU SHIP INTERNATIONALLY?

As of the moment, we do not offer international shipping.

TRACK MY ORDER

HOW CAN I TRACK MY ORDER?

Once your order has been shipped, you'll receive a confirmation email or SMS with your tracking number and courier details.

To track your order:

  1. Visit the J&T Express tracking website
  2. Enter your tracking number (e.g., 000000)
  3. View your order status and estimated delivery date

If you haven't received a tracking number within 3 business days of placing your order, please reach out to us via email at askbarq@gmail.com or message us on Facebook with your order number.

RETURNS & EXCHANGES

WHAT IS YOUR RETURN POLICY?

As of the moment, we do not offer returns or exchanges. All sales are final, so please make sure you've double-checked your order details, sizes, and items before completing your purchase.